Below you’ll find our terms & conditions for booking. If you have any questions, do send us an email.

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All bookings are on a bed and breakfast basis

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Included in your booking:

• Accommodation as selected

• Breakfast

 

Not included in the booking:

• Transport to and from the airport/or other hotel

• Any government/local taxes which are outside the control of the hotel

• Meals other than breakfast

 

On booking, 100% of the total price will be required to secure the reservation. This can be paid by telephone by either credit or debit card (JCB and Diners club are not accepted).

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All bookings will be undertaken by Tigmi Travel Limited: Company Number 6672947.

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Upon receipt of your booking and, if for any reason, the company cannot fulfil your first choice and an alternative is unacceptable the company will return your deposit in full.

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Cancellation by the Guest

• If notification of the cancellation is given prior to 6 weeks before arrival then a refund in full will be given

• Cancellations received less than 6 weeks (42 days) prior to arrival, the following scale of cancellation charges apply:

• Less than 6 weeks 25% of total booking

• Less than 4 weeks 50% of total booking

• Less than 2 weeks 100% of total booking

 

EXCEPTION

During the weeks either side of Easter weekend and between 26th December and 2nd January the following cancellation charges apply:
Less than 4 weeks 100% of total booking

 

Guest Amendments

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Should an amendment be requested to change dates the company will accommodate subject to availability. Should the amendment move the booking into a higher seasonal rate, then the difference will be charged accordingly on your card when amendment is made. However should the amendment move the booking into a lower rate, then the difference will be refunded as follows:

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• Prior to 6 weeks 100% of the difference refunded

• Less than 6 weeks 75% of the difference refunded

• Less than 4 weeks 50% of the difference refunded

• Less than 2 weeks 0% of the difference refunded

• Should an amendment be requested to change the number of nights or rooms requested then the following applies

• Increase the number of rooms is subject to availability and deposit taken to secure the room

• Decrease in the number of rooms is subject to normal cancellation charges

• Increase in number of nights is subject to availability and deposit taken to secure the extra nights

• Decrease in the number of nights is subject to normal cancellation charges

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