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All bookings are on a bed and breakfast basis.

 

Included in your booking:

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• Accommodation, as selected

• Breakfast

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Not included in the booking:

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• Transport to and from the airport/or other hotel

• Any government/local taxes which are outside the control of the hotel

• Meals other than breakfast

 

On booking, 25% of the total price will be required to secure the reservation. This can be paid by telephone by either credit or debit card (JCB and Diners club are not accepted).

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All bookings will be undertaken by Tigmi Travel Limited: Company Number 6672947.

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Upon receipt of your booking and, if for any reason, the company cannot fulfil your first choice and an alternative is unacceptable the company will return your deposit in full.

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CANCELLATION POLICY

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If the hotel is notified of the cancellation with a notice of 6 weeks (42 days) or more before arrival then a refund in full will be given.

 

Cancellations received less than 6 weeks (42 days) prior to arrival, will incur the following scale of cancellation charges:

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• Less than 6 weeks, 25% of total booking

• Less than 4 weeks, 50% of total booking

• Less than 2 weeks, 100% of total booking

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GROUP BOOKING CANCELLATION POLICY

For group booking cancellations, please see group terms and conditions

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EXCEPTIONS TO OUR CANCELLATION POLICY
During the weeks either side of Easter weekend and between 26th December and 2nd January the following cancellation charges apply: less than 4 weeks 100% of total booking.

 

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AMENDMENT OF BOOKINGS POLICY

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Should an amendment be requested to change dates, the company will accommodate subject to availability.

 

Should the amendment move the booking into a higher seasonal rate, then the difference will be charged accordingly on your card when amendment is made.

 

However, should the amendment move the booking into a lower rate, then the difference will be refunded as follows:

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• Prior to 6 weeks, 100% of the difference refunded

• Less than 6 weeks, 75% of the difference refunded

• Less than 4 weeks, 50% of the difference refunded

• Less than 2 weeks, 0% of the difference refunded

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Should an amendment be requested to change the number of nights or rooms requested, please note the following terms & conditions:

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• Increasing either the number of rooms in a booking or the number of nights in a booking is subject to availability, and a deposit will be required to secure the extra rooms or nights.

• Decreasing the number of rooms in a booking or the number of nights in a booking is subject to normal cancellation charges.

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