TERMS & CONDITIONS
All bookings are on a bed and breakfast basis.
Included in your booking:
Accommodation, as selected
Not included in the booking:
Transport to and from the airport/or other hotel
Any government/local taxes which are outside the control of the hotel
Meals other than breakfast
On booking, 25% of the total price will be required to secure the reservation. This can be paid by telephone by either credit or debit card (JCB and Diners club are not accepted).
All bookings will be undertaken by Tigmi Travel Limited: Company Number 6672947.
Upon receipt of your booking and, if for any reason, the company cannot fulfil your first choice and an alternative is unacceptable the company will return your deposit in full.
If the hotel is notified of the cancellation with a notice of 6 weeks (42 days) or more before arrival then a refund in full will be given.
Cancellations received less than 6 weeks (42 days) prior to arrival, will incur the following scale of cancellation charges:
Less than 6 weeks, 25% of total booking
Less than 4 weeks, 50% of total booking
Less than 2 weeks, 100% of total booking
GROUP BOOKING CANCELLATION POLICY
For group booking cancellations, please see group terms and conditions
EXCEPTIONS TO OUR CANCELLATION POLICY
During the weeks either side of Easter weekend and between 26th December and 2nd January the following cancellation charges apply: less than 4 weeks 100% of total booking.
AMENDMENT OF BOOKINGS POLICY
Should an amendment be requested to change dates, the company will accommodate subject to availability.
Should the amendment move the booking into a higher seasonal rate, then the difference will be charged accordingly on your card when amendment is made.
However, should the amendment move the booking into a lower rate, then the difference will be refunded as follows:
Prior to 6 weeks, 100% of the difference refunded
Less than 6 weeks, 75% of the difference refunded
Less than 4 weeks, 50% of the difference refunded
Less than 2 weeks, 0% of the difference refunded
Should an amendment be requested to change the number of nights or rooms requested, please note the following terms & conditions:
Increasing either the number of rooms in a booking or the number of nights in a booking is subject to availability, and a deposit will be required to secure the extra rooms or nights.
Decreasing the number of rooms in a booking or the number of nights in a booking is subject to normal cancellation charges.